Yamatomichi Customer Support
FAQ
Categories
- Purchasing products in the online shop
- Purchase products at directly managed stores (Kamakura/Kyoto)
- Purchasing products at dealers
- Delivery/Receipt
- Size exchange/return of defective products
- Repair and product care
- Mountain and Road HLC and Events
- 2025 Preorder
- Preorder: 5-Pocket Wide Pants, Light 5-Pocket Wide Pants
- others
Customer Support
-
Return & Exchange
For inquiries on how to cancel, return, or exchange the items bought at our online shop, please check the following information and contact us using the "Cancel, Return, and Exchange Request" below.
-
Repair
Yamatomichi offers repair services for all of our products. For inquiries on repairs, please contact us here. We also regularly upload information on repairs through JOURNALS and SNSs.
-
Contact us
Please feel free to contact us, if you have any questions or concerns.