Delivery/Receipt

Delivery method/days (domestic)

• Can you combine separate orders in one package?
• How are orders shipped?
• When will my order be shipped?
• Can I pick up my package at the post office?
• Please provide me with the tracking number of my item/package.

Delivery method/days (overseas)

• Do you ship outside of Japan?
• How much is the shipping fee for international delivery, and how long does it take to arrive?
• I live outside of Japan. When will my order be dispatched?

Combined shipping

• Can I combine separate orders for shipping?

Check/change delivery status

• Can my order be redelivered?
• How can I check the delivery status?
• Can I change the shipping address or delivery date?